Konversation | Englisch

How many tenses are there in the English language? The experts disagree. I like talking about 16 tenses. I have actually written them on one page. You can download them for free. It is a pdf "tenses in english" which can be found on my homepage: http://www.englischunterricht.de

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Mittwoch, 3. Februar 2010

Telephoning For Business English (Phrases)

Telephone Phrases For Business English




There are many phrases that can be used for telephoning. It makes a lot of sense to begin at the beginning:



Answering the phone and making a request in English



Receiver: Bradley's Language Service, Bill Bradley speaking.

Caller: Good morning Bill. This is Chantal calling from Nuernberg.

Receiver: Good morning Chantal. What can I do for you?

Caller: I was just wondering if you could teach one of my clients how to use the phone. He has to answer and receive a lot of business calls in English.

Receiver: This should be no problem. We have the best training team in the world.

Caller: Thank you very much. I will call the client and try to arrange a meeting for next week if that is okay with you.

Receiver: That's fine with me. Is there anything else?

Caller: No, that was it.

Receiver: Well, thanks for calling. I look forward to hearing from you again in the near future. Bye.

Caller: Thanks again. Bye.



Answering the phone and making an appointment



Receiver: Bradley's Language Service, Bill Bradley speaking.

Caller: Good morning Bill. This is Feli calling from Nuernberg.

Receiver: Good morning Feli. How can I help you?

Caller: I would like to make an appointment to see you if you can find the time.

Receiver: I am very busy but I can make time for you. How about next Wednesday at noon? Would that be convenient for you?

Caller: Yes that would me great.

Receiver: Is there anything else?

Caller: No, that was it. Thanks.

Receiver: I look forward to hearing from you again. See you?



I plan to add some more phrases soon. Right now I need to get my beauty sleep.

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